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Common questions about the hardware we use

What datacentre do you use?
Our London data centre location is in the heart of London Docklands, boasting some of the highest specifications.

Tier 2/3 aligned facility with 23,000 square feet of data hall space available.

N x 10Gbps Layer 1 (OS1) wavelengths to primary routing site located within Telehouse North

N x 10Gbps Layer 1 (OS1) wavelengths to secondary routing site located within Telecity Harbour Exchange 8/9

Top of rack switches fed from 2 different distribution switches for redundancy (Layers 1-3 redundancy)

A & B - 32A power feeds as standard

N+1 level UPS configuration

N+1 cooling configuration (minimum)

2 x 1500kVA generators on site, with 4 day fuel supply with plans to add a 3rd (N+1 configuration)

1.5 MVA on site power connected, with plans to upgrade to 3.0 MVA

24/7 on site security and technical staff

ISO9001 and ISO27001 accredited facility operator

FM200 and VESDA fire suppression system installed

Carrier neutral facility with DataHop, COLT, BT, Goscomb, Epsilion, Global Crossing (Level3), Telstra, Telecom Italia, Zayo and many more on site already.

Do you have DDOS protection?
We have over 100Gbps of DDOS protection and this is automatically triggered based on activity.